At Frankly AI we believe our technology can benefit communities. Our mission is that there is no voice left behind. We recognise the potential of Artificial Intelligence (AI) to improve community equity through hearing from the silent majority.
Frankly offers fully scalable engagement tools to enhance consultation across a variety of situations, languages and interfaces to meet the needs of different clients, communities, stakeholders and projects.
Powered by natural language processing, Frankly supports natural and engaging conversations which capture a broad range of sentiment. These views and trends are reported in real-time, providing insight and analysis in an easy-to-read dashboard.
Make everyday better
Frankly supports community consultation and engagement by capturing what people are really thinking through our innovative conversational interface. Discover previously unknown insights so you are better informed and equipped with qualitative data to support decision making.
Frankly is fully customisable to suit your specific needs. Whether you require a conversational agent, data insights, a virtual consultation space or an integrated and interactive digital asset model – Frankly can automate and accelerate your processes, reduce costs, and free up staff.
Frankly is the forever-curious listener.
Using a conversational approach, Frankly conducts user-led discussions with your target market, gleaning feedback in what feels like a very natural conversation. Frankly never reaches capacity, never forgets to ask a question and never forgets to write down an answer.
Te Reo Māori
Engage with a variety of audiences and capture meaningful feedback with Frankly, our conversational agent designed to engage users at a deeper level. Underpinned by automated processing to analyse inputs in real-time, Frankly enables rapid turnaround of results and detailed insight, including sentiment, views and concerns.
Understand what your customers, communities or employees really care about with our dynamic dashboards. They process live data alongside your existing information, to provide you with real-time insights, when you need them.
Engage with a variety of audiences and capture meaningful feedback with Frankly, our conversational agent designed to engage users at a deeper level. Supported by automated processing to analyse inputs in real-time, Frankly enables rapid turnaround of results and detailed insight, including sentiment, views and concerns.
Variety of languages
Frankly can connect with communities in dozens of languages and hear their feedback in a conversational style. For example, our Samoan interface, Tala, has been highly successful in engaging with communities in a way that works for them.
Our natural language processing AI can read and digest qualitative consultation feedback from a wide variety of sources - such as emails, letters, customer surveys and forms, identifying key trends or concerns and responding in real-time.
Tala on Tagata Pasifika
Tala is the first AI-powered agent to enable Samoan language speakers to voice their opinions in public consultation.
Our latest news and thinking
The Talanoa project
Samoan AI-powered virtual agent piloted to ease public consultation barriers.
Stakeholder engagement in the new normal
Engaging when face-to-face connection isn't possible.
Starting the AI conversation
Piloting conversational AI to help Local Government in New Zealand.